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Deployment
Service
Because
we manage, maintain, and host the software and hardware, CTU customers
can forgo lengthy system implementation process and focus on more
value-added tasks.
A
typical deployment process encompasses:
Business
Process Review
We
sit down with you to review your sales, marketing, customer service, and other related business process.
Data
Migration and Upload
Company
and product related information, including images, are uploaded and imported to the system.
User
Training
Because
our system is very intuitive and user-friendly, it only requires very minimal user training.
However,we will schedule a very thorough user training session conveniently for
you to guide you through all the details of the system.
Internal
Test Run
One
to two days internal test run is recommended for your users to get familiar with the system before you start interacting with your
customers.
Customer
Care and Support
Once
you become CTU customers, we are always ready to serve you. You may reach us by phone or send emails to us by visiting our website and clicking Support to provide your comments or requests for assistance.
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