Customer Support

At CTU, customers are our first priority.

CTU knows the importance of customer service to ensure and sustain your business success through the use of our solution.  Our customer care team consists of business and technology experts, who understands the needs of our customers.  Each team member is dedicated to providing prompt response and thorough service in solving customers’ problems and answering questions to ensure long-term customer satisfaction.

Need help to navigate your CTU solution?

CTU solution is web-based, intuitive, and user-friendly.  Detailed help pages for current and future upgraded functionalities are available on-line for your access at any time and anywhere.  If you need personal assistance, our customer care team always stands by to serve you as soon as you contact us.

Need technical support?

CTU solution is delivered through the internet.  Therefore, there is no extra hardware and software to buy or install and no complicated internal setup is needed.  Your CTU solution will keep your extra investment and time on technical issues to the minimal.  Even so, your will also benefit from the service of our technical support team to respond to your need.

Feedback or Comments?

Your feedback and comments are valuable inputs to our continuing improvement. CTU is dedicated to continuously enhancing our solution functionally and technically to create more efficiency and bottom-line savings for you and your clients. To give us your feedback, please send email to support@ctutech.com.